Small Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Vienna · Vienna (Area)
Hotel Palais Mailberger Hof
A family-run 4-star hotel on a quiet pedestrian street in Vienna's centre, close to the opera house, museums, and public transport.
- Quiet courtyard-facing rooms
- Close to opera, museums, and Stephansplatz stop
- Family-run with high service ratings
8.8
Great
2505 reviews
Booking.com 8.8 · 2505 reviews
About
Hotel Palais Mailberger Hof
Hotel Palais Mailberger Hof occupies a historic town house on a pedestrian-only street in central Vienna. The 4-star property is run by the same family, and guests consistently highlight the helpful reception team, the peaceful courtyard, and the easy walk to the opera house, museums, and the Spanish Riding School. Wi-Fi is free throughout, and the hotel includes a sauna, fitness centre, and a bar-lounge area.
Rooms range from Small Doubles to Suites, many with courtyard views, high ceilings, and parquet floors. Breakfast is served each morning, with special diet menus available. The hotel is about a 5-minute walk from Stephansplatz underground station, and an airport shuttle can be arranged.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
In brief
What works, what to weigh
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Strengths
4 reasons to book- Quiet, central setting — Set on a pedestrian street just steps from the opera house, with many rooms overlooking a peaceful courtyard – so traffic noise is not an issue.
- Highly rated service — Guests repeatedly praise the reception team for being kind, helpful, and efficient, with several mentioning the night shift.
- Walkable location — A 5-minute walk to Stephansplatz underground, and close to the opera house, museums, the Spanish Riding School, and restaurants.
- Comfortable, atmospheric rooms — Guests describe spacious rooms with high ceilings, parquet floors, and some suites with fireplaces and courtyard views.
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Worth weighing
4 to weigh- Parking is difficult — There is no on-site parking mentioned, and one guest noted that parking in the area is challenging. Plan to use public transport or the airport shuttle.
- Inconsistent breakfast service — While many praise the breakfast, a couple of guests had negative experiences – one found it below Vienna's standard, another noted drinks were served slowly.
- Some rooms feel dated — A few guests mentioned old-fashioned furniture and bathrooms in certain rooms, though they still had everything needed.
- Check-in window is strict — Check-in is only from 15:00 to 23:59, so early arrivals may need to store luggage (available) until then.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Suite
- 1 King-size bed
- Courtyard view
- Heating
- Bathtub
- Air conditioning
Superior Double Room
- 1 King-size bed,1 Double bed
- Shower
- Heating
- Air conditioning
Deluxe Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Sauna
- Fitness centre
- Spa & wellness centre
Food & Drink
- Bar/ Lounge area
- Coffee shop
- Special diet menus
- Welcome drink
Services
- 24-hour reception
- Luggage storage
- Laundry
- Dry cleaning
- Safe deposit box
- Key card access
General
- Wi-Fi
- Lift
- Pets allowed
- Pet amenities available
- Cots
- No smoking on site
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 2,505 reviews
Booking.com · 8.8 · 2505 reviews
8.8Verified guest“The reception staff were perfect and the breakfast was splendid. The location is fabulous – near the opera, museums, the Spanish Riding School, and close to public transport.”
8.8Verified guest“The meals were fresh and fabulous.”
8.8Verified guest“The hotel was clean and the reception staff worked excellently together. The location to the opera house and museum was perfect, with several good restaurants nearby. I loved the modern, fashionable room, and the large continental breakfast with drinks and snacks.”
8.8Verified guest“Excellent reception staff, a very clean restaurant, and amazing dinner dishes. The central location near an opera house and museum was ideal, and being just a 5-minute walk from Stephansplatz underground was a big plus.”
8.8Verified guest“The rooms were reasonably large, beautifully designed with very high ceilings, and the bathroom was clean. Tea was available to feel comfortable.”
8.8Verified guest“Everything was lovely. The location is above praise – right in the centre with all main attractions within easy reach. My suite was quiet, overlooking a nice courtyard. The hotel is clean and cozy, with very friendly staff. The reception even had Russian-speaking staff. There's a comfortable room for tea or coffee after a walk. The breakfasts were delicious and fully served. Internet worked fine after a slight initial hitch. The suite featured a fireplace – beautiful and spacious.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Opera & Museums: The hotel is about a 3-minute walk from the Vienna State Opera, and the Museumsquartier and Spanish Riding School are also within easy walking distance. Many guests mention the convenient proximity to these attractions.
Public Transport: Stephansplatz underground station is a 5-minute walk away, giving quick access to the rest of Vienna. The hotel also offers an airport shuttle for a fee.
Dining & Restaurants: The area is filled with restaurants, as several guests noted. The hotel itself has a bar/lounge and offers special diet menus for guests.
Annagasse 7, Vienna, Vienna (Area), 1010, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 50 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
No dedicated on-site parking is mentioned. One guest noted that parking in the area is difficult, so you may want to use public transport or the hotel's airport shuttle.
Does the hotel offer an airport shuttle?
Yes, several guests mention the hotel provides an airport shuttle service.
Are pets allowed?
Yes, pets are allowed at the hotel, and pet amenities are available.
Is there Wi-Fi and is it free?
Wi-Fi is available throughout the property and is free for guests.
What are the room options like?
Rooms include Small Double, Double, Superior Double, Deluxe Double, and Suites. All have air conditioning and heating, and suites offer a courtyard view and bathtub.
The bottom line
Hotel Palais Mailberger Hof is a solid choice for travellers who want a quiet, central base in Vienna with reliable service and comfortable rooms. The high ratings for comfort and staff, plus the walkable location, make it a dependable pick – just be prepared for limited parking and the possibility that some rooms are more traditional than modern.
8.8Based on 2505 guest reviews and an 8.8 rating
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